Comfort Suites Shreveport West I-20

"Was coming in out of town for a funeral early in the morning, I didn't have a reservation, but staff went out there way to accommodate me during this emotional event in my life. Desk manager and cleaning room staff went out their way to make sure I had a room for that day. Thank you so much for going out the way to help me. Thank you."

"We booked this hotel through Expedia, but were not able to stay because the event we were traveling for was cancelled. I notified Expedia in advance of the cutoff date and they have been a nightmare to work with. Giving me the run around for a week claiming the hotel would not work with me on a refund. Thanks to Tawana with the front desk, I was able to verify that is not true. Tawana has been very helpful and..."

"Absolutely love the people who work here and the room was great wish I would take the bed home with me haha and thanks to the guy with the pony tail for helping me with the waffle maker I felt silly not knowing how to use one and the directions for it was right there lol and everything was so clean and smelled good too. Definitely will come back when we come back through town."

"Visiting a friend who stayed. They seemed to have everything you need. Clean rooms. Friendly staff. Convenient to I-20."

"This place was great! Price was good, breakfast was good, the room was nice and clean. We pulled in at the last minute and all they had was the family suite, but that worked perfect as we have 3 kids! We were meant to stay there! Beds were super comfortable and all the bedding was clean with covers on the mattresses. Bathroom was a really good size and we had plenty of space in the room and seating with all..."

"Rooms were clean but showed a lot of wear and tear. Good safe area. We were safe to do our exercise walk outside after dark even. Breakfast was nice! Not the nicest Comfort I've stayed in. But absolutely a good value option."

"My stay here was VERY enjoyable and quiet. The staff was AWESOME from check in to checkout, bed was very comfortable and the room was very clean. The only thing I would want to see, is a way to darken the room at night, because there's a lot of lighting in the area, and the curtains are thin. But my overall stay was VERY GOOD!!! See y'all next time!!!"

"I think their overall 4 star rating is fitting. I stayed here as a stop from Atlanta driving to Ft. Worth, TX. Easy location to find. Lots of restaurants close. Far enough away from I-20 that noise was not an issue. The staff was friendly to me. The breakfast was adequate. The only issue was the room. Overall the room was fine. However, there were burn marks and torn carpet. The sleeper sofa had numerous tears. All that said, I..."